Those smaller thumbnail versions of the images displayed to the user whilst they scroll through the content of the DCIM folder using the Gallery application are retained by the Android operating system so that, if the user decides to do the same thing again tomorrow and scroll through the images on the handset the smaller images being displayed will not have to be created again, meaning that the phone has less to do to show them.
An issue of this is that those small images are stored to the handset within a file named com. Whilst storing an image within that file in this way is not a significant issue, when the user may have hundreds of images stored to their phone, that com. In addition to this, when the original version of the image is deleted, the copy of it within the com. The user also cannot normally see or access the com. It is possible for the user to manually delete the com.
For information on our digital forensic services or if you require any advice or assistance please contact a member of our team on or via email on enquiries athenaforensics. All correspondence is treated with discretion, from initial contact to the conclusion of any computer forensics investigation.
Our digital forensics experts are fully aware of the significance and importance of the information that they encounter and we have been accredited to ISO for 10 years. Our forensic experts are all security cleared and we offer non-disclosure agreements if required. Our premises along with our security procedures have been inspected and approved by law enforcement agencies. Close sidebar. Step 2 — Tap on Apps. Step 3 — Tap on the Ellipsion icon three vertical dots in the top right corner.
Step 4 — Tap on Show system apps. In some devices this option is named as Show system. You can download the stock gallery app from a site like APKMirror. This error is caused due to corrupted app cache or an overloaded app cache. The biggest reason why this error occurs is the corrupted or overloaded cache. So, clearing the app cache should fix the issue. Follow the steps below to clear the app cache. Step 3 — Tap on the Ellipsis icon 3 vertical lines or dots in the top right corner.
Step 5 — Search for the Gallery App and tap on it. You have to repeat the same steps to clear the cache data of the Media storage app. The only change is to replace the Gallery app with the Media storage app on Step 5. Sometimes, a simple reboot can fix such issues. All you have to do is press and hold the Power button for a few seconds and then tap on the Reboot device button. Restarting loads the app and cache files so if your Gallery app is causing this error message while loading then a reboot can fix it.
If your photos and videos are stored on your SD card then chances are that your SD Card storage is full which is why the Gallery app is malfunctioning.
Sometimes this error could be caused by a defective SD card or a corrupt file in the SD card. Remove the SD card from your phone and then open the Gallery app. Keep it running sometime and check if the message is appearing or not. If you see the error message appearing again it means that there is a problem with your SD card. You can also download and install a third-party Gallery app.
A Factory Reset erases all the data from your phone and restores your phone to its original state. Before factory resetting your device, you should backup your data. After the backup is complete, follow the steps below to Factory Reset your Android device. Step 6 — Tap on Delete all or Wipe Data and your phone will be reset.
If you still want to delete the default Gallery app then you have to first install a third-party Gallery app like Google Photos and you have to change the built-in Gallery app as your default app.
Before you can use a third-party photo app you will have to change the built-in gallery app as your default photo app. You can do it using the steps mentioned below. Now, you can use a third-party app like Google Photos to open images and select the Set as default option to set the Google Photos app as your default photo app. The data of these deleted images are stored in a folder called android-data-com.
Forensic experts can retrieve these deleted images from the data stored in the android-data-com. To uninstall com. ADB allows you to bring up a Unix shell so you can issue commands directly on the Android device. You can use it to install, uninstall, debug and disable apps.
Step 2 — Tap on the Build number 7 times to activate Developer Options. Step 3 — Go back to the main Settings menu and tap on Developer Options to open it. Step 12 — Type the command adb shell pm uninstall —user 0 com. This method requires you to gain root access to your device.
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